Privacy Policy (POPIA)
Last updated: 18 October 2026
1. Who we are
Current Craft Solutions, operated by Michael Horn. Contact: 082 720 2629 · [email protected] · Pretoria, Gauteng, South Africa.
2. Information we collect
When you submit the enquiry form, we receive the information you provide: name, phone/WhatsApp number, and your message. We do not collect payment details or identity numbers through this website.
3. Why we process your information
We use your information solely to respond to your enquiry, prepare a quotation, and arrange a site evaluation. This processing is based on your consent and is necessary to take steps at your request before entering into a contract.
4. How your information is handled
The enquiry form opens an email on your device; information is sent to our business email address and stored only for as long as needed to service your enquiry and meet legal record-keeping obligations.
5. Sharing
We do not sell or share your personal information with third parties, except where required by law or where necessary to complete your installation (for example, sharing your address with a registered Installation Electrician issuing your CoC).
6. Your rights (POPIA)
You may request access to, correction of, or deletion of your personal information. You may also withdraw consent at any time. To exercise these rights, contact [email protected]. You may lodge a complaint with the Information Regulator (South Africa) at inforeg.org.za.
7. Cookies and tracking
This website does not use analytics, tracking cookies, or third-party advertising. No browsing data is stored about you.
8. Security
The site is served over HTTPS. Although no method of transmission is completely secure, we take reasonable technical measures to protect information you provide.